VIA Rail Canada

#300 - 1150 Station St Vancouver BC V6A 4C7
The Canadian: Vancouver to the Rocky Moutains
Overview
The Canadian: Vancouver to the Rocky Moutains

Via Rail Canada provides intercity and transcontinental rail service across Canada allowing passengers to comfortably travel between Canada’s largest cities and to enjoy a unique perspective while traveling through one of the world’s most beautiful and diverse landscapes.

Operating year round, VIA Rail's legendary transcontinental train, “The Canadian”, travels four nights and three days, across five provinces during its 4,455km journey between Vancouver and Toronto in economy, Sleeper Plus, and Prestige class.

Accessibility
Vision
Overall Space
Audible alarm and/or public service system
Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
Braille/large print restaurant menus, brochures and documents available
General
Emergency Plan
Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
System in place for guests to contact a staff member for help if required
Service Dogs
Business has a dog relief area on site
Supporting Programs
Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
Hearing
Overall Space
Staff are trained to use alternative communication tools such as Apps or text messaging
Mobility
Parking
Designated accessible parking near an accessible entrance that is specifically marked
Entrance
Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
Entry route has a door that is at minimum 815 mm wide
One or more entry points are automated
Activities & Transportation
Pathways are hard packed surfaces with a maximum slope 5%
Transportation (e.g. sightseeing bus, train, ferry, aircraft) equipped with a lift or roll in
Lobby or Reception Area
Lowered counter at the reception or ticket desk
Restroom in Public Area
Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
Accessible path of travel and accessible style tables/booths
Cognitive & sensory friendly
Overall Space
Minimal visual clutter and obstacles, with clear central access throughout the space
Steps and slope changes are clearly marked and lit, and have handrails
Fragrance-free areas
Signs & Navigation
Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
Signs are clear and concise, in large, plain font with good contrast between text and background
Signs include both text and pictures to help indicate the use of different rooms
Signs are well lit
Signs have minimal glare or reflection
Food Services
Menus use large, plain fonts and simple descriptions, with minimal visual stimuli
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Location
#300 - 1150 Station St Vancouver BC V6A 4C7
The Canadian: Vancouver to the Rocky Moutains

VIA Rail Canada

Via Rail Canada provides intercity and transcontinental rail service across Canada allowing passengers to comfortably travel between Canada’s largest cities and to enjoy a unique perspective while traveling through one of the world’s most beautiful and diverse landscapes. Operating year round, VIA Rail's legendary transcontinental train, “The Canadian”, travels four nights and three days, across five provinces during its 4,455km journey between Vancouver and Toronto in economy, Sleeper Plus, and Prestige class.

Walk score

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Grade: ~ out of 100

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The Canadian: Vancouver to the Rocky Moutains

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